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| Delivery Options | Usual Delivery Times | Cost | Requirements |
| Standard Delivery | 3-5 Business Days | FREE Over £45 otherwise £4.95 | Applicable For All UK Orders |
| Next Day Delivery | Next Business Day (8am - 6pm) | £7.99 | Applicable For The Mainland UK Orders Placed Before 2 PM |
Delivery/Shipping
Throughout the order process you will receive email alerts to update you on your order status. Please check your spam folder if you have not received these
To ensure you receive your parcel, we use a recorded delivery service provided by all couriers we work with
Couriers Used
DPD and Evri
* In order to ensure delivery and speed we reserve the right to assign the courier based on items ordered and the prohibition and / or restrictions associated in the domestic post
We offer two types of delivery service
1. Standard Delivery
Estimated Time
• 3-5 working days once dispatched (please allow 24-48hrs processing time)
Cost
• FREE ON ORDERS OVER £45 (only applies to Mainland UK orders)
• £4.95 ON ORDERS BELOW £45 (only applies to Mainland UK orders)
2. Next Day Delivery
Estimated Time
• Time of delivery cannot be guaranteed
• Next day service not available for Saturday delivery – if order is placed on Friday you will receive it on Monday
• Orders placed before 2:00 PM (UK Time) will be processed and dispatched the same working day
• Orders placed after 2:00 PM (UK Time) will be processed the next working day (this excludes bank holidays)
• If an order is placed during the weekend, it will be processed on the next working day
£7.99 on all orders (UK Delivery only)
Orders Dispatched via DPD Courier
1. All deliveries require a signature
*if you are not available to sign for the parcel please indicate when placing the order if you wish to have it left with a neighbor
2. If sent to a business address, please ensure someone is available to sign for your parcel.
3. Please ensure you provide a valid mobile number and email address for tracking information
4. If you are unavailable you will be left a calling card informing you there was an attempted delivery as well as a text message. If you need to rearrange delivery please contact us at info@jmdgroup.co.uk
5. DPD will only make 3 attempts for your home delivery
Track your item dispatched via DPD Courier below
Contact Us
If you experience problems with ordering from our website or have any questions with regards to an order, please feel free to contact us
EMAIL: info@jmdgroup.co.uk
PHONE: (020) 8606 9999
POST: JMD Enterprises UK Ltd, 96 Western Road, Southall, Middlesex, UB2 5DZ
IN PERSON: WoW Heath Stores, 32 Sussex Road, Southall, Middlesex, UB2 5EQ